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This notice contains all the terms and conditions that rules ELSA-BOUTIQUE.IT . All the customers that accept this declaration have to respect the rules of the site. If the customers don't accept terms and conditions they are pleased to not use this website. The access and the use of the website is available only for personal use, only to collect the informations about the products and to purchase them, to display the pages to discover all the data. The access and the use of this web space is reserved  to ELSA BOUTIQUE TERNI company in the  URL http://www.elsa-boutique.it are submitted to the following regulations.

Regulations

ELSA BOUTIQUE declines all the responsibilities on an altered visualisation of the colors in the products caused by malfunction of user's computer. All the copyright of the pictures in ELSA-BOUTIQUE.IT belong to ELSA BOUTIQUE TERNI. Every unauthorized use of the pictures will be persecuted by the law. ELSA BOUTIQUE is an official seller of all the products you'll find in this website, all the products are original and come from the most famous and prestigious international fashion brands. The availability of each size and color are strictly connected to the supply of each ELSA BOUTIQUE TERNI shops and stock.

Property - Copyright

ELSA BOUTIQUE TERNI is the owner of ELSA-BOUTIQUE.IT. Is also the only owner  of  all the contents, actions, pictures, music, logos and every other materials published on the website. All this material is protected by copyright and is strictly forbidden every use, alteration and copy without an explicit authorization by ELSA BOUTIQUE TERNI.

Terms of sale

Every user that want to buy on ELSA-BOUTIQUE.IT have to be registered on the website. By clicking on the order confirmation button the customer declares to accept the  terms of sale in every parts without any reserve. The prices of the products are VAT included and are specify in every product's profile. We made everything was possible to reproduce the colors of the products in their real appearance in the web store but we cannot guarantee that each computer will shown them in the real way.

The price of the items in ELSA BOUTIQUE may be different from the online shop.

Terms of payments 

Credit cards
PayPal
Bank transfer

The bank transfer provides a deposit on  ELSA BOUTIQUE TERNI bank account. In this case we will confirm the order to the customer by email at the moment of payment confirmation on our account and all the good will be shipped to the indicated address.

Payments by credit cards and Paypal are immediate and all the customer's data will be transferred through secure protocols to our authorized bank circuits, in thios way ELSA BOUTIQUE cannot display you personal data in any way. All the credit cars's owners need to be verified by th bank institute. If the payment is not authorized by the bank we gonna reject you order and we will not be responsible for delays and missed delivery. We will not responsible of eventual commission applied by your bank institute during your order.

Once the payment of the order is verified and registered by the bank, ELSA BOUTIQUE will dispatch the products. 

The customer that will not observe the terms of payments will be deleted from the website. ELSA BOUTIQUE TERNI will ask fto respond for damages according to the law. The informations in the products profile are the same supply by the fashion brands. ELSA BOUTIQUE will verify the conformity of every products profile but it could be possible that the customer's perception be different. 

Return policy and refund 

Every item can be returned in 14 days after the delivery (all'art. 55, D.Lgs. 206/2005 - Codice del Consumo). 

The items can't be returned for the following reasons: 
- Custom made item and personalised by the customer

- Items without original sale label or without the official mark

The customer have to send and email to info@elsa-boutique.it to advise the intention of the return, on the object of the email must be indicate the number of the order and the word "RETURN". We will send you an email the "Return form" that have to be filled in every parts and attached to the products.
The return of the goods must be paid by the customer using the address specified on the "Return form". 
The return shipping must be effective in 14 days after their delivery.
ELSA BOUTIQUE will check all these conditions and then will refund the payment in 15 days with the same payment method used by the customer.

International Buyers – Please Note:

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
If, for any reason, the customer refuses delivery of the shipment or requires the return to the sender any shipping charges, charged to the ELSA-BOUTIQUE.IT will be deducted from any refund due to the customer.

Shipment

The shipment will be made by an international company choosen by ELSA BOUTIQUE.
The international delivery costs depend on the contry the items need to be shipped and they could be found in the Tab attached to the order.
The delivery will be completed in 2 to 5 days.
For every problem with the delivery the customer need to send an email to  info@elsa-boutique.it with Order number and the title "Undelivered" on the subject. ELSA BOUTIQUE will check with the courier and will give an answer in 21 days.
If the order remains undelivered ELSA BOUTIQUE will refund the complete costs. If the item shipped is damaged or different from what was ordered ELSA BOUTIQUE will substitute it with another one or, if it is no more available, with another one with the same price.
The cost for all the different States are shown on page Shipping Information and Rates.
To do that the customer need to send an email to  info@elsa-boutique.it with the Order number and the title "Nonstandard" in the subject.

Privacy

Is a priority for ELSA BOUTIQUE to defend your privacy. ELSA will protect all your personal data and will not use it for any unwanted promotional purpose.